Late Orders
BySorry guys, it’s not normally my habit to get too personal on the blog but orders are late and folks have a right to know why; earlier this month my beautiful, compassionate father-in-law passed away. I mentioned it on instagram, but didn’t realize to what degree this sad news would set back production. We flew to Winnipeg see him before the end, which thankfully, we got to do. When we got home he passed away, so after a tumultuous week we flew back for the funeral. All told we missed 2 weeks of production time, and for a small business like ours, that’s a lot. This doesn’t include time to grieve or to rest. Small business life is like that, and honestly, I still wouldn’t have it any other way. I hand-paint every gradient, and can do a maximum of 40/day. If you do the math, late orders become an inevitable reality; a fact I failed to convey to customers, which is totally on me.
It never rains but it pours; the following week my cat died, and then our water heater gave out (heat is essential to dyeing). I realize my problems are not my customers’ problems, Christmas deadlines are looming and the post is starting to slow down with the holiday volume. I’m so, so sorry for the impact this has had and I feel awful.
I have to beg a little more patience from folks who have waited too long for their orders, or have received shipping deadlines from me that didn’t happen. I’m truly sorry, and if anyone affected by this would like to email me about a discount code or a full refund/cancellation then I am more than willing to make it right.
We expect all late orders to ship by Friday. If you have questions or concerns please feel free to write to me at hello@thebluebrick.ca.
Best,
Shireen
My deepest sympathy to you and your hubby and family. It is hard to lose loved ones and precious pets, especially during the Christmas season. May God comfort you with His peace and love during this very difficult time. I’m sure your customers fully understand.
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Digital hug. To you and the team.
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Just finished my Tito hat. It is very nice. Was making it for my husband but he chose another hat from my collection. Sharon
Sent from my iPad
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I don’thave an order but I would like to wish you and your family my sincere sympathies for your lost. I wish I was near you I could lend you a hand.
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Love and strength to you all – it’s a hard enough time of year as it is. Be gentle with yourself.
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This is a hard enough time of year as it is – be gentle with yourself. Love and strength to you all.
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My deepest sympathies, to you and your family. Do not apologize for being a bit behind, your plate is quite full .
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Life happens, perspective is found. I’m sure everyone will understand. I’m so sorry for your loss.
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Life happens. Sometimes it is joyous and other times, it is unbearably sad. Your grief will show up at inopportune times. It is a process and everyone does it differently. Be gentle with yourselves. We can wait.
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I’m so sorry for your loss and the other challenges you have faced. May the new year bring nothing but happiness, positive energy, and fresh beginnings!
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I have had several friends lose a parent in the last month. Is it the age that we are at and therefore the relative age of our parents that so many are passing at this time? It’s a reminder to us all to embrace what we love and who we love in life TODAY. Tomorrow is not guaranteed. My condolences to you and Tito. I do know now you personally but through your work, yarn, photos, and blog we find a commonality that transcends physical space. May you and Tito find solace in the joys you spread to others.
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Many condolences.
I used to have a small business too, a bed and breakfast, and my mother (who lived with us) died in the middle of June, our busiest time. Like you, my grieving was put on hold, you just have to get on with it. I really hope people will understand just how difficult it is to focus under the circumstances and cut you some slack. If possible, give yourselves some time to breathe as soon as you can
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My condolences to you and Toto. I think yarny crafters will understand the delay. I hope the dyeing process helps sooth the soul. Best wishes for a joyful holiday season.
Donna
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So sorry for your losses, especially difficult at this time of year. Be gentle with yourselves. Your lovely Yarns are well worth the wait.
Colleen
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